Digital Download & Refund Policy

Last updated: August 20, 2026

Because our products are delivered digitally, they cannot be physically returned. We still want every customer to receive the file described and be able to open it.

When we can help

Please contact us promptly if you experience a missing or broken download, receive the wrong file, make an accidental duplicate purchase, or believe a product is materially different from its description. We will first try to provide a replacement or technical assistance and will offer another appropriate remedy when required.

Change-of-mind requests

Once digital content has been accessed or downloading has begun, change-of-mind refunds are not normally available where applicable law allows. Your mandatory consumer rights remain unaffected. In some locations, loss of a statutory withdrawal right for immediate digital delivery requires your express agreement and acknowledgement; where that requirement has not been met, the applicable statutory right continues to apply.

What is not normally refundable

• Difficulty caused only by printer settings, ink, paper or a device that cannot open standard PDF files.
• A purchase made without reading clearly displayed product details.
• A request to reuse, redistribute or resell files outside the product licence.

Requesting support or a remedy

Email hello@littlebloomprintables.com using the address associated with the order. Include the order number, product name and a short description of the problem. Do not send passwords or full payment credentials.